iBeacon based innovative e-portering solution for effective porter tracking and management including auto job allocation and real time location update within the premises, supported by powerful analytics and reporting.
EFFICIENT TASK ALLOCATION FOR
PORTERS AND SUPPORT STAFF.
Portering is a crucial element in day to day operations of any hospital or hospitality set up and businesses face challenges associated with efficient job allocation and performance monitoring of porters and support staff.
dex’s iBeacon based e-portering and porter tracking system uses IoT for real time location of porters and allots them jobs based on their proximity to the location where service is required. iBeacons help in determining porter’s exact location and system automatically allocates a job to the one which is nearest to the request location.
REAL TIME LOCATION
System uses iBeacon sensors installed within the premises to capture exact location of porters, accurate upto less than a meter.
REDUCED IDEAL TIME
Reduce ideal time for porters or support staff with triggers to know who has not done enough jobs for day and equally distributing incoming jobs.
All data and information is comprehensively recorded in database, allowing you to run reports and take informative decision based on your business processes.
Get rid of phoning for finding porters and allotting them their next job. Let system find them based on their location and allot them jobs automatically.
Make sure each porter and support staff gets equal share of tasks within a day or week to make them equally productive and generate better outcome.
Define SLAs for each tasks or job and compare with actual performance of the porter or support staff to improve your processes.
Making hospitals more efficient and more productive by reducing costs of support staff with use of IoT and technology.
IT’S NOT JUST ABOUT TRACKING
Our porter tracking system is not just about tracking your porters and staff, but is also helps you in improving the overall performance of the team through effective e-portering, auto job allocation and sharing jobs equally among the porters.
System uses IoT, specifically iBeacon devices and mobile phones to track exact location of porters and allot them jobs based on their proximity to the request. Thus reducing time to travel for porters and get things done quickly. RTL is fetched using apps which porter have and which transmits their position to nearest iBeacon.
MINIMAL SET UP
System runs completely on cloud based backend, so basically no IT set up is required to get started. Just sign up your team and you are ready to go.
System is easy to understand and requires minimal training for the porters or support staff. You can be ready to start within a day or two.
System just requires iBeacon sensors and Android devices to get porter’s location and allot them jobs. No need to change anything in your existing set up.
System is completely automated, right from finding the exact location of a porter to sending them job request based on their proximity to request location.
goporter is a comprehensive solution that helps hospitals manage their support staff and porters and daily operation efficiently, giving them freedom to manage their jobs easily along with effective tools for reporting to take informative decisions.
Hospitals spend a lot on monthly basis on support staff and porters without knowing the optimum number of support staff and porters required for efficient day to day operations.
KNOW NUMBER OF REQUESTS
Get complete insight on number of requests being generated in the hospital on daily, weekly or monthly basis with detailed view per department, block or section. Also generate reports based on request time also to know during which time, most man power is required.
KNOW NUMBER OF PORTERS
Know the optimum number of porters required in each shift based on number of requests being generated during the shifts. This helps you in planning your manpower deployment and manage your resources more efficiently and save cost on your extra manpower.
KNOW TOP PERFORMERS
Get insights on how your porters and support staff is performing, how many jobs they are doing, what is that response time and how much idle time they are having during the day. Find our who are your top performers and reward them to enhance their productivity.
REDEFINE YOUR SLAs
System records time of each interaction related to request, starting when a job is created till the time it is completed by the porter, to help your redefine your time SLAs related to each type of request and monitor performance of each porter for efficiency.
With effective use of goporter hospitals can save around 20% in their portering cost (*depending on utility and tasks), which helps them bring down one of the major cost factor.
WANT TO KNOW
Want to know more how our Porter tracking system can help you improve efficiency of your porters and support staff in your hospital or hospitality set up? Drop us a line or call us and we will schedule a demo for you.
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Building innovative solutions for growing businesses using IoT and latest technology to help them improve their operations, increase operational efficiencies and create better value preposition for the end customer.